How to cancel an add-on?

Account avatar icon

Click the account avatar icon in the top right-hand corner of Shield

My company profile

Go to “My company profile”


Now select “Billing”


Click on “Plan”

Choose Add-on

In the plan overview, you can edit an add-on by clicking on “Buy more” in the line of the respective tool

Add-ons cancellation

Now simply set the number to “0”, accept the terms of use and click on “Submit”

The cancellation prevents the renewal of the add-on. Of course, you still have the corresponding contingents until the end of the term. But the term will not be extended

Additional keywords: addon, addons, cancel add-on, cancel add-ons, how to cancel an add-on, settings account billing subscription plans

Was this article helpful?

Related Articles

Need Support?
Can't find the answer you're looking for? Don't worry we're here to help!