How to cancel my subscription?

Account avatar icon

Click the account avatar icon in the top right-hand corner of Shield

My company profile

Go to “My company profile”


Now select “Billing”


Click on “Plan”

Free Plan

To cancel your active plan, you simply need to select the “Free Plan” in the plan overview

Cancellation prevents the plan from being extended. So if the plan would be extended e.g. in 7 days, you still have the 7 days the same contingents as from the canceled plan, but this will not be extended then

When you cancel a plan, the add-ons are not cancelled

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