Account avatar icon
Click the account avatar icon in the top right-hand corner of Shield
My company profile
Go to “My company profile”
Billing
Now select “Billing”
Plan
Click on “Plan”
Free Plan
To cancel your active plan, you simply need to select the “Free Plan” in the plan overview
Cancellation prevents the plan from being extended. So if the plan would be extended e.g. in 7 days, you still have the 7 days the same contingents as from the canceled plan, but this will not be extended then
When you cancel a plan, the add-ons are not cancelled
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